Missing Vault on oasis borrow display?

I have a vault that I can’t see on the oasis portal, it shows up through zapper.fi, but I cannot interact with the vault. Is there a way to close this second vault and consolidate it all into one? They’re both ETH, and MCD. I’m not certain where else to reach out. Several ETH are locked inside so if anyone can help me get it free, I can afford a small bounty.